Privacy Policy

Last updated: February 22, 2026

KuteCart (“we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store located in Thrissur, Kerala, or otherwise communicate with us.

1. Personal Information We Collect or Process

We collect information that identifies or can reasonably be linked to you. This includes:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.
  • Financial Information: Payment card information (credit/debit), transaction details, and payment confirmations.
  • Account Information: Username, password, security questions, and user preferences.
  • Transaction Information: Items viewed, cart additions, wishlist items, purchase history, and returns/exchanges.
  • Communications: Any information included in your inquiries or customer support chats.
  • Technical Data: IP address, device type, browser information, and usage patterns on our website.

2. How We Collect Your Information

We gather data through the following methods:

  1. Directly from You: When you create an account, make a purchase, or contact us.
  2. Automated Technologies: Through cookies and pixels when you navigate the site.
  3. Third Parties: From service providers (like payment processors) and marketing partners.

3. How We Use Your Personal Information

We use your data to:

  • Fulfill Orders: Process payments, arrange shipping, and manage returns.
  • Improve Services: Tailor your shopping experience and optimize our website layout.
  • Marketing: Send promotional emails or SMS (where opted-in) and show targeted advertisements.
  • Security: Detect and prevent fraudulent transactions and ensure a safe shopping environment.
  • Legal Compliance: Comply with Indian laws and regulatory requirements.

5. Disclosure of Information

We may share your information with:

  • Service Providers: Delivery partners (for shipping in Kerala and beyond), payment gateways, and IT support.
  • Legal Authorities: If required by law or to protect our rights and the safety of our customers.
  • Business Transfers: In the event of a merger or sale of the business.

6. Your Rights and Choices

Depending on your location, you have the following rights:

  • Access & Portability: Request a copy of the data we hold.
  • Correction: Ask us to update inaccurate information.
  • Deletion: Request that we erase your personal data.
  • Opt-out: Unsubscribe from marketing communications at any time via the “unsubscribe” link in emails.

7. Security and Retention

While we implement industry-standard security measures, please note that no method of transmission over the internet is 100% secure. We retain your information only as long as necessary to provide you with Services or as required for legal and tax purposes.

8. Children’s Privacy

KuteCart does not knowingly collect personal information from children. If you are a parent and believe your child has provided us with information, please contact us immediately to have it removed.

9. Contact Us

For any questions regarding this policy or to exercise your privacy rights, please contact our team:

  • Business Name: KuteCart
  • Location: Thrissur, Kerala, India
  • Email: kute.cart@gmail.com

KuteCart